Contact

Email: s@eila.io

  • Facebook - Black Circle
  • Instagram - Black Circle
  • YouTube - Black Circle
  • LinkedIn - Black Circle

Head Office

Planet Earth

© 2019 by Eila Technologies, Inc.

Terms of usage & privacy policy

Eila Technologies, Inc. (hereinafter «the Company», «us», «we» or «our») is committed to protecting the privacy of Internet users. This page presents our Privacy Policy (hereinafter «Privacy Policy»), including our privacy practices. Accordingly, we take commercially reasonable measures to adhere to all industry guidelines, and will continue to review and improve our Privacy Policy and procedures to ensure the safety and protection of consumer information.

This Privacy Policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (hereinafter «PII») is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

 

Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in connection with our Services (hereinafter «Services») and on our Website (hereinafter «Website»).

 

The following terminology applies to this Privacy Policy: "Personal Information", "Personal Data" or "Data" means any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number. "User" refers to the individual using this Application, which must coincide with or be authorized by the legal or natural person, to whom the Personal Information refers. The "Application" or "App" defines the hardware and software tools, Company’s bot and Database, by which the Personal Information of the User is collected. This Privacy Policy also uses the general definitions given in Terms & Conditions of Use.

 

This Privacy Policy is effective from January 01, 2018.

 

Changes to this Privacy Policy

 

We can change this Privacy Policy at times by updating this page. If we make any material or substantive changes in the way that we use the PII collected through our Website and Services, we will post a clear and conspicuous notice of those changes in this Privacy Policy.

 

It is strongly recommended to check this page from time to time, referring to the date of the last modification listed at the top, to ensure that you are satisfied with any changes.

 

If a User objects to any of the changes to the Privacy Policy, the User must quit using our Application and can request that we remove the Personal Data from our Databases.

 

Unless stated otherwise, the then-current privacy policy applies to all Personal Information we have about Users.

 

Collection of Information

 

When accessing or using the Service or Website, as appropriate, you may be asked to enter your name, email address, professional resume, credit card information or other details to help you with your experience. We collect information from you when you install and use our App/bot, perform search settings, place an order, respond to the bot’s survey, open a support ticket or enter other information on chat with the bot. Also provide us with feedback on our products or services.

 

The Personal Data may be freely provided by the User, or collected automatically when using our App. Failure to provide certain Personal Data may make it impossible for our App to provide its services.

 

For operation and maintenance purposes, our App and any third party services may collect files that record interaction with this Application (System logs) or use for this purpose other Personal Data (such as IP Address). Users are responsible for any Personal Data of third parties obtained, published or shared through the Application and confirm that they have the third party's consent to provide the Data to the Company.

 

Processing the Personal Data

 

We process the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

 

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Company, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed by us, if necessary, as data processors. The updated list of these parties may be requested from the Company at any time.

 

PII collected may be stored and processed in the United States or any other country in which we or the parties involved with the processing are located. For further information, please contact us using the information below.

 

You acknowledge and agree that PII you provide to us may be transferred outside of the country in which you reside. Providing such information will constitute your consent to any such transfer.

 

The Data is kept for the time necessary to provide the Services requested by the User, or stated by the purposes outlined in this document, and the User can always request that we suspend or remove the data.

 

Use of your Personal Information

 

The information we collect from you when you use certain Website or the App features is collected to allow us to provide better our Services, as well as for the following purposes:

 

a) To personalize your experience and to allow us to contact you and to deliver the type of content and product offerings in which you are most interested; 

b) To improve our services and in order to better serve you; 

c) To access to third party services' accounts; 

d) To administer a contest, promotion, survey or other Website and our App feature; 

e) To quickly process your transactions; 

f) To follow up with them after correspondence (live chat or email).

 

If you provide us information through our «Contact us» link on Website or «Support» feature in our Application, we will keep a record of the information you provide including your email address and any other personal information you provide solely for the purpose of responding to your inquiry or to provide you with requested marketing material. This information will never be shared with third parties without your consent.

 

Information Security

 

Our Website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our Website as safe as possible.

 

We do not use Malware Scanning.

 

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

 

We follow generally accepted industry standards to protect against the unauthorized access to, retention of, and disclosure of data. This includes undertaking necessary physical, electronic, and management activities required to protect data integrity, access, and use. Any data that is stored on our servers is treated as confidential information.

 

Please keep in mind, however, that despite these reasonable efforts to protect data on our servers, no method of transmission over the Internet is guaranteed to be secure. Therefore, while we strive to protect your data at all times, we cannot guarantee its absolute security and shall not be liable for any breach of security by an outside party.

 

Non-Personal Information Collected by our Service

 

We may collect non-personally identifiable information (hereinafter «Non-PII») regarding the user’s behavior on Website to understand and save user's preferences for future visits or to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. For tracking our purposes we may also use trusted third-party services that track this information on our behalf.

 

Non-PII we collect may include information such as the information related to Website and web pages a user is viewing when a specific information is shown on them. We collect Non-PII through the use of pixels. No PII is collected or used in this process. A pixel is a line of code which is used by a Website or third party ad server to track a user’s activity. The use of a pixel allows us to record that a user has visited a particular webpage along with additional Non-PII that we may choose to include with the pixel.

 

We do not use cookies. 

A cookie is a file on your browser that uniquely identifies your browser. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

 

If you turn cookies off, some features will be disabled. It won't affect the user's experience that make your Website experience more efficient and may not function properly.

 

However, you will still be able to install and use our App.

 

Disclosure of Information to Third Parties

 

We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our Website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

 

We may disclose a user’s information to third parties when we reasonably believe we are obligated to do so by law, and in order to investigate, prevent, or take action regarding suspected or actual prohibited activities, including, but not limited to, fraud and situations involving potential threats to ours or others' rights, property or safety.

 

However, visitor’ Non-PII may be provided to other parties for marketing, advertising, or other uses.We may disclose Non-PII collected through our Services, and information derived from it, to our customers. This information cannot be used to contact or identify any person individually. Further, all of our customers have warranted that they shall use any Non-PII they receive in compliance with applicable laws and regulations.

 

We do not include or offer third-party products or services on our Website.

 

We have not enabled Google AdSense on our Website but we may do so in the future. Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

 

The rights of Users

 

Users have the right, at any time, to know whether their PII has been stored and can consult us to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to Eila Inc. at the contact information set out below at the end of this page.

 

Your Personal Information will not be shared unless we have first given you notice that we might share your data, and you have authorized us to do so. The Company receives information from you and other individuals who use the Website and our Application, and have the right to use this data (sometimes, in connection with Non Personally Related Information), but is generally prohibited from sharing this information with other companies or people. Your NPR Information will not be linked with your Personal Information or be shared, unless we have given you notice as described above and you have given us authorization to do so.

 

We honor «Do Not Track» (DNT) signals on our Website and Do Not Track, plant cookies, or use advertising when a DNT browser mechanism is in place. It is also important to note that our App allows third-party behavioral tracking. To determine whether any of the third party services it uses honor the «Do Not Track» requests, please read their privacy policies.

 

Fair Information Practices

 

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

 

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: we will notify users via email - within 7 business days, or we will notify the users via in-site notification - within 7 business days.

 

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

 

Transfer of Data upon Change of Control

 

In the event that another company acquires all or substantially all of the assets of our business through a consolidation, merger, asset purchase, or other transaction, we reserve the right to transfer all data (including any PII a user may have provided through the Website and Services) that is in our possession or under our control to such acquiring party.

 

CAN SPAM Act

 

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

 

We collect your email address in order to: 

• Send information, respond to inquiries, and/or other requests or questions; 

• Process orders and to send information and updates pertaining to orders; 

• Send you additional information related to our product and/or service; 

• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

 

To be in accordance with CAN SPAM, we agree to the following: 

• Not use false or misleading subjects or email addresses; 

• Identify the message as an advertisement in some reasonable way; 

• Include the physical address of our business or Website headquarters; 

• Monitor third-party email marketing services for compliance, if one is used; 

• Honor opt-out/unsubscribe requests quickly; 

• Allow users to unsubscribe by using the link at the bottom of each email.

 

If at any time you would like to unsubscribe from receiving future emails, you can email us at s@eila.io and we will promptly remove you from ALL correspondence.